Getting Started · Account / Subscription / Client

VPNSit Getting Started Guide

Follow the steps to configure your account and verify your connection. Skip steps you’ve already completed using the table of contents below.

Menu names may vary between platforms, clients, and versions. This guide uses general terms such as “subscription,” “configuration,” and “import.” For the exact button locations, follow the instructions in your account panel and prompts in your current client. Check what each step should accomplish before moving on.

Set Up an Account and Open the Account Panel

Start with the “Free Trial” link below, then follow the prompts on the account page to choose a username and password. VPNSit doesn’t require an email address; you can create an account with just a username and password. Choose a username that’s easy to recognize but doesn’t reveal sensitive personal information. Set a unique password that you don’t use on other sites. Before submitting, check your keyboard settings, capitalization, and spaces to make sure the details you enter are correct.

Once you’re done, make sure the account panel opens, or follow the page instructions to return to the login screen. Seeing your account overview means account setup is complete. Save your login details in a trusted password manager. Creating an account doesn’t activate a paid plan; check your order and account overview later to confirm your plan is active.

If the username is unavailable, try another one. If you already have an account, log in instead of creating a new one. If the page doesn’t respond after you submit, check your network connection and any on-screen messages before refreshing. Never share your password with strangers or post screenshots containing account details in public forums. Once you can access the panel, continue to plan selection.

Start Free

Choose a Plan and Check Your Order Status

Open the plan section in your account panel and decide whether you need ongoing or occasional access. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB; data resets monthly on the activation date. Data packages cost ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They last until used and never expire. Choose based on how often you’ll use the service and how much data you need—not the number of devices. VPNSit has no limit on simultaneous devices.

After choosing a plan, review the price, billing method, and data allowance again on the order confirmation page. Monthly plans reset differently from data packages, which don’t refill monthly. If you upgrade a monthly plan later, the price difference is converted into remaining days; review the result shown in the panel before proceeding. See the Plans & Pricing page for full details. The confirmation page shows the exact terms of your order before you submit it.

Pay with Alipay, WeChat Pay, or USDT by following the steps on the order page. After payment, return to the panel to check the order status and confirm that your plan appears. If the status hasn’t updated, verify the payment first, then refresh the order page. Don’t repeatedly create and pay for new orders before confirming the result. If you need help, use the support ticket section in the panel and describe the order status and any messages you see. Hide unrelated payment details before sharing documents.

VPNSit offers a 7-day refund policy. See the Terms of Service for details on how to request a refund. At this stage, confirm your plan and available data in the overview before moving on to your subscription.

Choose This Plan

Get Your Subscription from the Account Overview

Open the account overview in your account panel and check your current plan status, then find the subscription section. The subscription link gives your client access to the server configurations available on your account. It isn’t a web address or a client installer. If the panel offers an import option for your client, use that if you can. Otherwise, copy the full link using the panel’s copy button, then paste it into your client.

Don’t edit any characters, parameters, or capitalization in the copied link. Avoid copying it from a chat where line breaks or missing characters could alter it. When importing, paste the link into a field such as “Subscription URL” or “Import from URL,” not the account password field. The example below is only to show what a link looks like. It isn’t a real VPNSit subscription and won’t connect:

https://example.com/sub?token=YOUR_TOKEN

Your subscription link may contain credentials that identify your account, so keep it private. Don’t post it in comments, public screenshots, or online conversion tools. When contacting support, share the client name, platform, and error message instead of the full link. If you think the link has been exposed, check the panel for a reset option or ask support through a ticket how to proceed. After updating it, import the subscription into your own client again.

By the end of this step, you should have found the active subscription in the panel and know which client you’ll import it into. If it isn’t shown, check your plan and order status. Don’t look for a replacement link in search results. For more background on subscription formats and server types, see the VPN Service Selection Guide. Next, import your subscription into a client.

Open Account Overview

Install a Client for Your Device and Import Your Subscription

In the client section of your account panel, choose a version that matches your operating system. Clients for Windows, macOS, Android, and Linux are available after login; you don’t need a purchased plan to get them. You do need to check your plan status before getting a subscription and connecting. The iOS App Store link requires a purchased, unexpired plan. All client links are in the panel; this page doesn’t provide direct installer downloads. Avoid installers from unknown sources, and don’t rely on a filename alone to decide whether one is right for your system.

Windows: Import Your Subscription and Connect

Choose the Windows desktop network client provided in the panel, follow the installation instructions, and open it. In the main window, look for “Subscription,” “Configuration,” or a similar section, then choose the option to add from a link and paste the address you copied from the overview. Give it a name you’ll recognize. Save and refresh the configuration, then select it once it has downloaded. A successful import should show a list of servers, not just an empty configuration name.

If you use the panel’s one-click import option, your browser may ask whether to open a local app. Allow it only if the selected app is the client you installed. If it doesn’t open, switch to manual import instead of clicking repeatedly. After importing, enable the system proxy or equivalent connection feature as prompted by the client, and make sure it’s still running in the taskbar or system tray. Closing the window may only minimize the app; check the client status to confirm whether it’s connected.

macOS: Check Permissions and the Active Configuration

Get the macOS desktop network client from the panel. After installing and opening it, read any permission prompts from macOS. Some clients need to add a network configuration or enable a network extension. Allow this only after confirming the app’s source and why the permission is needed. In the client’s configuration manager, add your subscription link and refresh. If the panel offers an app import option, you can also use your browser to open the installed client.

After importing, check that the selected configuration is the one you just added, choose a server, and connect. Don’t assume the connection is working just because you see an icon in the menu bar; it only shows that the app may be running. If macOS says a permission is missing, update it in the relevant settings and try again. Don’t download unknown helper tools to bypass system prompts.

Android: Add Your Subscription and Allow the Connection

Log in to the panel and get the network client for Android, then follow your device’s instructions to install it. Open the client and go to the subscription or configuration page. Choose the option to import from a link, paste your subscription, and save it. Return to the configuration list, refresh, and confirm the servers have loaded. Then select this configuration for use. If the panel can import directly into the client, use that option to avoid copying the link manually.

The first time you connect, Android may ask for permission to set up a VPN connection. Check the app name before allowing it. If another network app of the same kind is already enabled, check for a connection conflict. After connecting, switch back to your browser to verify access. If the connection drops when the client moves to the background, check its background-running permissions in system settings. There’s no need to loosen restrictions for every app.

iOS: Get the Client from the App Store Through the Panel

First, confirm in your account panel that you have a purchased, unexpired plan. Then open the iOS client link and follow the instructions to get the client from the App Store. If the panel says an active plan is required, check your account status instead of using someone else’s download link. Your App Store region and device settings may affect the process; follow the store page and panel instructions. Don’t install configuration profiles from unknown sources as a substitute for the client.

After opening the client, find the subscription manager or configuration import option. Import your link, or use the app import option provided by the panel if available. Refresh the configuration, select a server, and connect. If iOS asks to add a VPN configuration, check the app name and the requested action before allowing it. Add the subscription URL in the appropriate place in the client, not in a system manual connection form meant for another purpose.

Linux and Other Import Tips

Linux users can find the appropriate client link in the panel and follow its instructions to check system requirements, import the configuration, and allow the connection. Whatever the platform, check that the configuration was added, the update completed, and servers are available to select. If you see a configuration name but no servers, check the update error and verify the subscription URL. Switching servers or testing websites usually won’t fix an import problem.

Get the Client

Connect and Verify Cross-Border Access

After importing, select the active configuration in your client, choose a server suited to the region of the service you want to use, and connect. For your first session, stick with the client’s standard mode and avoid changing multiple routing and DNS settings at once. Wait for the client to confirm the connection, check for permission or configuration errors, then open your browser and visit the site you want to use.

Check “connected” in the client separately from whether the service you want to use is accessible. Start by opening the IP Check page to see your browser’s current exit IP, then visit the target website and try it out. If the IP check fails, that alone doesn’t prove the connection is down. With split tunneling enabled, not every website will use the same exit IP. Consider your current rules, the IP check, and the target site together.

If a webpage won’t open, disconnect first and check whether your local network can reach sites that normally work. If your local network is having problems, resolve those first. Otherwise, check that the subscription updated successfully, the right configuration is selected, and the client’s connection is enabled. Once these are confirmed, try another server from the list. Note what changes at each step so you can undo any troubleshooting changes if needed.

If regular websites work but an AI tool or streaming service still reports a region, account, or verification issue, check the platform’s account requirements and regional rules. A network connection doesn’t grant access to third-party services or replace their subscription requirements. For details on specific use cases, see the AI Tools guide and Streaming access guide. A connected icon doesn’t guarantee that a particular service will work.

If you still can’t connect, open a support ticket in your account panel. Include your operating system, client name, error message, and steps you’ve already tried. Hide your username, subscription link, and payment details in screenshots. For more help comparing server types, billing options, or troubleshooting approaches, see the VPN Service Selection Guide. You should now have a complete setup, from account and plan to subscription, client, and verified access. For day-to-day use, check your plan status and refresh your subscription as needed.

Start Free